Question 1

What is Scani?

Accepted Answer

Scani is a FODMAP and IBS nutrition assistant. Snap a photo of a food label, ingredient list, or meal and Scani analyses it to give you instant guidance on whether it's likely to sit well with your gut.

Question 2

How does the scan work?

Accepted Answer

You upload a photo or type in what you're eating. Scani analyses the ingredients or dish and returns a traffic-light verdict — Low, Moderate, or High FODMAP — along with a short explanation and low-FODMAP alternatives when relevant.

Question 3

Is Scani a medical app?

Accepted Answer

No. Scani gives general food guidance based on publicly available FODMAP knowledge. It is not a substitute for advice from a doctor or dietitian, especially if you have a diagnosed condition or are making major diet changes.

Question 4

What are FODMAPs?

Accepted Answer

FODMAPs are short-chain carbohydrates that some people digest poorly. They can trigger bloating, gas, or discomfort in people with sensitive guts. A low-FODMAP diet is often used to manage IBS symptoms.

Question 5

How many scans can I do for free?

Accepted Answer

Free accounts can run 3 scans per day. Diary entries are unlimited for everyone. If you need more scans, you can upgrade to Scani Plus.

Question 6

What is Scani Plus?

Accepted Answer

Scani Plus is our subscription that unlocks unlimited scans and priority response times. We offer a monthly plan with a 7-day free trial, and a yearly plan at a discounted rate.

Question 7

How does the 7-day free trial work?

Accepted Answer

When you choose the monthly Scani Plus plan, you get 7 days free. We only start billing after the trial ends, and you can cancel anytime from your Account page before then — no charge, no hassle.

Question 8

How do I cancel my subscription?

Accepted Answer

Easy. Go to your Account page, tap Manage billing, and cancel in one tap. No support emails or hidden steps. If you cancel during your trial, you won't be charged at all.

Question 9

What is the Gut Diary?

Accepted Answer

The Gut Diary lets you log how you feel after meals using simple emoji reactions. Over time, you can spot patterns between foods and symptoms.

Question 10

Can I delete my account and data?

Accepted Answer

Yes. You can request account deletion from your Account page. This removes your profile, scans, and diary entries from our database.

Question 11

Is my data secure?

Accepted Answer

We use industry-standard security practices, including encrypted connections and row-level security in our database. We do not sell your personal data. You can read more in our Privacy Policy.

Question 12

How can I contact you?

Accepted Answer

Reach out through the contact form on our website, or email us directly. We're happy to help with questions, feedback, or support.

Questions & Answers